FEASIBILITY STUDY INTO ADDITIONAL CUSTOMER CONTACT CENTRE
Councillor Roslyn Harrison moved the following notice of motion on 19 December 2017 below. *
The report brought back to Council brought back the data however council had only looked at the option at Forestville Art Centre and Forestway Shops with no investigation into a part-time satellite office or other Council owned locations.
Councillor Harrison added and addition to the recomendation.
* Council resolved to:
A. Undertake a feasibility study for opening a satellite office at Forestville Community Centre to service Frenchs Forest Ward residents.
The study would include: Collecting postcode data from Customer Service centres to obtain numbers of Frenchs Forest ward attendance and possible opening hours (i.e. days per week / hours per day). Services offered at Dee Why, Mona Vale and Manly to be made available to Frenchs Forest Ward residents to make a one-stop-shop (e.g. paying bills, seeing town planners, making Development Application submissions and seeing a Justice of the Peace).
B. Report back to Council within four (4) months with findings.